Let's face it, to compete in today's business world you really need to have much more than just customer satisfaction. Competition is fierce. All of your competitors are trying to have more satisfied, more loyal customers than you. There a so many different degrees of satisfaction and just plain "customer satisfaction" is really just the base line. ... Read More
My Best Practice Guide I previously wrote a post about the difference between active and passive attempts at obtaining followers; basically passive attempts likely result in a dramatic increase of overall effectiveness If you take your time and answer the following 4 questions completely you will likely have a successful strategy.What is your goal? - It's not enough to just act, you need to ... Read More
December 7, 2011 Tags: followers, google+, twitter
Category: Social Media No Comments 
I previously wrote about the importance of Google+ pages because of Google's integration of Google+ with their search results. Recently I have heard more and more concern about how to get Google+ Page follower. This became evident while participating in #inboundchat where the same question kept coming up over and over again: how do I get more Google+ followers?While this might ... Read More
November 26, 2011 Tags: followers, google+, google+ pages, twitter
Category: Social Media No Comments
On November 7th 2011 Google released Google+ pages for Businesses, Brands, Places & more. Since then there has been some serious debate over the importance of maintaining a business presence on Google+. It seems that businesses have spent countless hours with their Facebook page, twitter account, blog, website, ect. and they simply do not want to ... Read More
November 17, 2011 Tags: google+, google+ pages
Category: Social Media No Comments
The world is constantly changing around us. Inch-by-inch billions and billions of little changes are adding up to formulate larger - big picture - fundamental changes that drastically alter the way the world is and the 'norms' on which business is conducted. With all if this change happening some people or businesses might not be ... Read More
November 9, 2011 Tags: change
Category: Ramblings No Comments